Physician practice metrics to benchmark and monitor

Need a complete list of non-accounting metrics to benchmark and monitor; here you go (If any others please send to me at reedt@rtacpa.com):

• Gross Collection Percentage
• Net Collection Percentage
• Days in A/R
• A/R Ratio
• A/R in excess of 90 days old
• Clinical/Procedure/Ancillary Encounters
• Provider Work RVUs
• Charges by Payor         
• Collections by Payor
• Payor Collections by Physician
• Referring Physician by Physician
• E/M coding comparisons
• Average Wait Time in Reception Area
• Front desk collection success
  • Copayments
  • Patients with A/R balances
• How quickly visits/procedures are billed
• How long does it take to get paid by payors
• Percent of scheduled patients vs. available visit/surgery/procedure appointment times
• Percent of insurance eligibility verifications vs. total scheduled patients
• Recall visits vs. recalls available
• Average number of missing charges vs. services rendered (actual & CPT mistakes)
• Percent of denied/rejected claims vs. total claims filed
• Percent of denied/rejected claims appealed successfully vs. total denial/rejections
• Average days between receipt of payment and payment posted
• Average number of unpaid claims resolved by day per collector