5 star customer service is a MUST
nbsp It s essential to keep your patients happy. Studies show that satisfied patients recover faster, stay with your practice longer, and give your practice a competitive advantage. On the... Read More >
nbsp It s essential to keep your patients happy. Studies show that satisfied patients recover faster, stay with your practice longer, and give your practice a competitive advantage. On the... Read More >
Date March , Refer Reply To CC TEGE EOEG ET CONEX- - The Honorable Mr. David Obey U.S. House of Representatives Washington, DC nbsp Dear Mr. Obey nbsp I am... Read More >
nbsp . Think of EMR as a power tool it should help to improve patient care and practice efficiency. . Selection amp implementation requires a substantial amount of time, planning,... Read More >
The IRS has added new questions and answers explaining the COBRA continuation premium subsidy by employers for severed employees. The questions cover eligibility, form preparation, reporting and documentation, and taxability.... Read More >
According to a statement by Secretary of HHS Catherine Sebelius in a June HHS Press Release, the Obama Administration is committed to turning up the heat on Medicare fraud As... Read More >
nbsp As predicted, more and more physician practices are exploring the merger option. Many have found a merger is a very viable strategic option for moving a practice in to... Read More >
The Newest Medicare Scam CMS has become aware of a scam where perpetrators are sending faxes to physician offices posing as the Medicare carrier or Medicare Administrative Contractor MAC .... Read More >
nbsp In chief counsel advice, the IRS concludes that for divorce decrees or separation agreements executed before July , , a noncustodial parent may claim a dependency exemption without using... Read More >
Use this effective shortcut to determine cost of service First, using a spreadsheet program, for your most recent fiscal year, list all the procedure codes that you bill along with... Read More >
Achieving the right balance between where and how often to advertise can pay big dividends for practice growth. Frequency, or the number of times you run an ad, in print... Read More >
The Washington Post Kaiser Health News , Boodman reports that doctors are encountering more patients struggling to pay for care, and as a result, some physicians are now selectively cutting... Read More >
nbsp Stark dictates that ancillary income cannot be allocated based on referrals to the ancillary service. As long as the ancillary income distribution formula is set in advance, is not... Read More >
If you re just starting to build a medical office, craft your best estimate of what will happen in the upcoming year as straightforwardly as possible. As you compare each... Read More >
Drug Inventory Log If you don t already have one, here is a real simple way to keep track and control of drugs kept in the office . Medicine vials... Read More >
nbsp I ran across this documentation chart the other day appears to be a pretty good one. Use it not only as a documentation tool, but an educational tool as... Read More >
You cannot effectively impose penalties against non-compliant partners without clear provisions for punitive action. Our experts, thus, urge providing for sanctions, and specifically for monetary penalties, within your group documents.... Read More >
nbsp Reproduced from name of publication HCPro, Inc., Hoods Lane, Marblehead, MA . - . www.hcpro.com. Used with permission. nbsp Do notices of privacy practices NPP apply to business associates... Read More >
nbsp Time Clock Software and Labor Tracking Systems are the solution to the Attendance monitoring problems in every company, including physician practices. Count Me In has a product that is... Read More >
The trend of hospitals acquiring physician practices is back. Approached physicians are thinking should I stay put or should I sell out. My friend and colleague Mike DeVries Mike vmde.com... Read More >
Add a field on patient forms that asks, How would you like to be addressed by our staff? More than simply demonstrating political correctness, that single action shows that you... Read More >
Take a look at these three companies: www.atstaff.com www.docs2000.net www.lightning-bolt.com Read More >
On May , , President Barack Obama signed the Fraud Enforcement and Recovery Act into law, introducing sweeping changes to the False Claims Act and providing hundreds of millions of... Read More >
Survey staff to find out, confidentially, how your employees think the practice is performing in several service-related areas. Ask them to view the practice s service as if they were... Read More >
You must give patients the opportunity to express their feelings and ask questions, whether during regular office visits or during discussions following disappointing outcomes. Doing so can help the healing... Read More >
Major Medicare fraud and false claims settlements against large providers and pharmaceutical and device companies are reported in the news on a regular basis these days. Unfortunately this trend may... Read More >
nbsp A recently posed question by a client In my medical office, I am sometimes asked to call insurance company representatives to inquire about payments or for updates to patient... Read More >
nbsp One of the most common reasons I see patients get upset with medical offices is that they don t get a call back when promised this is especially true... Read More >
A restrictive covenant on your existing partners is important to governing the practice for its own success. For starters, if you don t impose such restrictions on yourselves, you will... Read More >
Every practice needs to develop safeguards to prevent the unauthorized disclosure of information from a physician practice by a health plan or other source. In an age of data transparency,... Read More >
IRS to Garnish Medicare Reimbursements for Unpaid Taxes If you owe back taxes, expect the IRS to come calling in non-traditional ways in fact, they might just garnish some of... Read More >