Compliance tip – Enable EMR tracking mechanism

Most EMR software programs include a tracking mechanism to help ensure patients have completed recommended tests and consultant referrals. However many physician practices do not use these systems or have yet to discover they even exist. These tracking systems can minimize exposure to allegations of failure to diagnose and can lead to better patient care. Specifically, these systems can provide a way for you to:

• Verify that the patient keeps the appointment or completes the test;
• Confirm receipt of a report;
• Prompt a call to the consultant, imaging center, or lab if a report is not received;
• Make sure the physician reviews the report;
• Communicate results to patients;
• Arrange for follow-up if needed; and
• Document all these steps with dates and electronic signatures.

About the Author

Reed Tinsley CPA

This article is written by Reed Tinsley, a Houston, TX-based CPA with over 30 years of experience advising physicians and medical practices across Texas and the United States. Reed holds certifications as a Certified Valuation Analyst (CVA), Certified Healthcare Business Consultant (CHBC), and Certified Financial Planner (CFP), specializing exclusively in the healthcare sector. He is a published author, nationally recognized speaker, and trusted advisor to physicians on accounting & tax, practice management, and financial planning. Schedule a Free Consultation.