Exceptional Customer Service at Your Practice Why should you strive to give exceptional customer service to your patients? Why not just good? The answer is that most patients often have... Read More >
Things We Bosses Used To Hate I admit it I didn t like employees when I was a boss, and they certainly didn t like me either. No wonder I... Read More >
Better Performing Medical Practices Medical practices deemed better-performing medical practices by the Medical Group Management Association s MGMA annual Performance and Practices of Successful Medical Groups report consistently excel in... Read More >
Does your practice live and breathe your written values? I was recently at a physician s office and in the waiting room was a framed copy of the following Patient... Read More >
Leadership is Needed Here s one simple reason why physician groups need leadership Solid leadership unlocks a practice s potential. It s possible to run a physician group practice without... Read More >
Your office manager and billing staff periodically should conduct a patient chart audit to assess whether your doctors code accurately. But how do you know that they know what they... Read More >
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As a top advisor to physicians, I help increase practice profits by delivering hands-on, expert medical accounting/tax support, practice counsel, and revenue-building strategies. Read More >
