If physicians want to achieve excellent patient relations in their office, they must take a role in apologizing to patients for waiting time. Have you ever heard a physician say... Read More >
Reading Material Clear out all the old magazines and newspapers from the reception area, and replace them with reading material that s up-to-date and relevant to your patients. If you... Read More >
Is every unauthorized disclosure of a patient s health information a breach under HIPAA? No. Whether a HIPAA breach occurs depends on whether the patient information disclosed poses a significant... Read More >
After several years of unparalleled cooperation across the health care community, we are nearing the ICD- finish line. Less than days remain until our nation makes the transition to ICD-... Read More >
Have an employee who prints encounter forms in advance and contacts the patient concerning past due balances and the expectation of payment at check-in. When the patient checks in for... Read More >
Your EHR vendor should have a stragegy in place for most, if not all, catastrophies. Tapes should only be ONE of many LAYERS of protection you have in place. In... Read More >
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