Handling an Unhappy or Irate Patient
The Irate Patient The following is a situation that recently happened in a physician s office An irate patient came in to complain about the no show charge of .... Read More >
The Irate Patient The following is a situation that recently happened in a physician s office An irate patient came in to complain about the no show charge of .... Read More >
Motivate medical office staff and enhance productivity With all of the responsibilities and demands that medical office staff face on a daily basis e.g., unhappy patients to cope with, incessant... Read More >
Succession Planning Whether you are a solo practicing physician or a member in a larger group practice, it s wise to begin thinking about succession planning. I have found in... Read More >
Tensions can run high when it comes time for the practice to evaluate the performance of the front-office staff in medical practice. Many workers and even some managers will just... Read More >
The COVID- outbreak has had a crippling effect on the global economy. This is clearly uncharted territory. As millions around the globe do their best to minimize their exposure to... Read More >
There has been a lot of chatter and advice rendered on the listserv of the National Society of Certified Healthcare Consultants as we guide and advise our physician clients through... Read More >
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