2006 Medicare Physician Fee Schedule Not on CD-ROM

De-escalating an Irate Patient

nbsp . The first order of business is to get a screaming patient away from other patients who are within ear shot.. An irate patient wants everyone to hear his... Read More >

Handling Unhappy Patients

nbsp Stay calm They might be angry, but they are angry at what s happened to them, not at you. Your frame of mind and demeanor can greatly influence the... Read More >


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